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For help with LensDue, feedback or privacy questions, send us an email.

For technical support

Include your device model, iOS version, LensDue version and a brief description of what happened. Screenshots are useful when they do not contain personal information.

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Do not send prescription values, backup files, backup passwords or other health and personal information by email. We will never ask you for a backup password.

Medical questions

LensDue support cannot provide medical advice. Contact an eye-care professional for questions about your prescription, lens suitability, wear time or discomfort.